Privacy Policy

THEENDOAPP may collect account information, app settings, symptom logs, period and cycle information, pain notes, trigger logs, diary entries, and other information you choose to enter.

Some information you enter may be health-related data. This can include symptoms, pain details, bleeding, cycle information, fertility-window settings, medication notes, lifestyle factors, and related diary information.

We are committed to minimising the data we collect. THEENDOAPP does not require your name, address, or other direct identifiers. We collect only the information necessary to provide app features, such as your email for account access and optional details like birth year and symptom data.

We use your information to provide app features, save your entries, show calendar and diary views, generate insights, support account access, improve reliability, and respond to support requests.

Health-related data is processed so the app can provide tracking, summaries, AI insights, and other features you request or use.

THEENDOAPP may use AI-powered features to summarise logged information. AI insights are informational and are not medical advice, diagnosis, or treatment.

You should speak with a qualified clinician for medical questions, diagnosis, treatment decisions, or urgent health concerns.

AI features may process selected information you enter in order to generate insights. We aim to limit the use of identifying information in this process and do not intentionally include direct identifiers such as your email.

We do not sell, rent, or trade your personal information. We may use trusted service providers for hosting, authentication, analytics, app infrastructure, AI processing, and support operations.

The providers we use are: Amazon Web Services for hosting, the database and account sign-in (United States); OpenAI for AI insights and chat — the entries used to generate an insight are sent to OpenAI for processing (United States); Sentry for crash reporting; and PostHog for usage analytics. Analytics and crash reporting receive only a pseudonymous account identifier, never your health entries.

Service providers are expected to process information only as needed to provide their services to THEENDOAPP.

We use technical and organisational measures designed to protect personal information. No online service can guarantee perfect security, but we work to keep data protected and access limited.

Depending on your location, you may have rights to access, correct, or delete your personal information, and to withdraw consent where applicable. We will respond to such requests in accordance with applicable laws.

We may update this Privacy Policy as the app changes. The latest version will be posted on this page with the updated date.

THEENDOAPP uses cloud infrastructure providers to store and process data, including services hosted in the United States.

By using the app, you understand that your information may be transferred to and processed in countries outside your own.

This section applies to our website. We use a small number of cookies and similar technologies. One strictly necessary item stores your cookie choice in your browser so that we do not ask again on every visit.

We use Google Analytics to understand how the site is used, such as which pages are visited and how long visitors stay. Analytics cookies are set only if you accept them — Google Analytics is not loaded and no data is sent to Google before you give consent.

You can decline analytics when the banner appears, and change your choice at any time using the “Cookie settings” link in the footer. You can also block or delete cookies in your browser settings.

THEENDOAPP is operated by ENDOAPP LTD, a company registered in the United Kingdom. ENDOAPP LTD is the data controller responsible for the personal information described in this Privacy Policy.

You can contact us about this policy, or to exercise your rights, at info@theendoapp.ai.

To provide the app under our agreement with you (contract): your account details and the entries you choose to log.

With your explicit consent: health-related information, which is special-category data under the UK GDPR. You give that consent when you choose to log it, and you can withdraw it at any time by deleting the content or your account.

For our legitimate interests: keeping the app secure, preventing misuse, and understanding aggregated usage so we can improve the app. To comply with a legal obligation: where the law requires us to keep or disclose information.

We keep your personal information only for as long as we need it to provide the app to you. When you delete your account, your data is removed from our systems immediately; residual copies may remain in encrypted backups until they are overwritten in the normal backup cycle.

We may keep limited records for longer where the law requires it, for example to meet tax or accounting obligations, or to establish or defend a legal claim.

If you are unhappy with how we handle your personal information, please contact us first at info@theendoapp.ai so we can try to put it right.

You also have the right to lodge a complaint with a data protection supervisory authority. In the United Kingdom this is the Information Commissioner’s Office (ICO), at https://ico.org.uk/make-a-complaint/. If you are in the EEA, you may complain to the supervisory authority in your country of residence.